Connect your Google Business Profile and see every review the moment it comes in. No more jumping between tabs or missing a notification. my-reputAItion pulls your reviews and sends you an email alert whenever a new one lands, so you’re always the first to know what customers are saying.
You can filter, search, and export your reviews to CSV or PDF whenever you need them for a report, a team meeting, or your accountant.
Not every review needs the same approach, and my-reputAItion gets that. For each star rating, you decide how you want to handle replies: write them manually, use a custom response template you’ve built, or let AI generate a tailored reply for you.
Set it once and the platform does the rest. You can even schedule exactly when replies go out, so your responses land at the right time (not at 3 AM).
This is where my-reputAItion really shines. Our AI doesn’t write generic, robotic answers. You configure the tone, the length, and the communication style so that every generated reply sounds like it came from you, not from a machine.
Add your personal intro and sign-off to every reply. Choose which star ratings the AI handles and which ones you prefer to write yourself. And for unhappy customers, the platform can ask for more details to your feedback email, so you handle sensitive conversations privately before they escalate.
Happy customers rarely leave reviews on their own. my-reputAItion gives you a branded QR code for your location that makes it effortless for them to share their experience right after the visit.
But collecting reviews is just the start. With the built-in voucher system, you can create custom discounts (percentage or fixed amount) to reward returning customers. They scan, they redeem, you track everything. Every voucher is validated on the spot via QR, and you get a full history of usage and redemptions to see what’s working.
Numbers without context are just noise. my-reputAItion analytics go beyond charts and give you real insight. See your rating distribution, track review volume over time, compare performance across different periods, and spot what’s improving (or slipping) before it becomes a problem.
Need the data outside the platform? Export any analytics view, any review set, or any report as CSV or PDF. Whether it’s for a team meeting, an investor update, or your own records, the data is always yours to take with you.
Every week and every month, my-reputAItion analyzes your reviews and sends you a sentiment report straight to your email. No logging in, no dashboard checking. You open your inbox and you know exactly where your business stands.
Each report breaks down what customers love, what’s frustrating them, and how sentiment is shifting compared to the previous period. Side-by-side comparisons make it obvious what improved and what needs attention. And the best part: every report comes with specific action items, so you don’t just see the problem, you see the next step.
Think of it as having a reputation consultant who checks in on your business regularly, except it’s automatic and it never forgets.
Your reputation platform should feel like yours. Upload your logo, and every customer-facing touchpoint (QR codes, review collection pages, voucher screens) carries your brand identity. No generic templates. Just your business, presented the way you want it.
Every feature in my-reputAItion comes with a guided tour the first time you use it. Step by step, at your pace. No guessing, no watching a 20-minute tutorial, no “figure it out” energy. You open a new section, the platform walks you through it, and you’re ready to go.
Whether you’re tech-savvy or this is your first SaaS tool, you’ll feel confident within minutes.